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Privacy Policy

The information, products, and services provided on this website are offered for general informational and commercial purposes only. By accessing this website and/or purchasing any products or services from The Doro Dojo, you agree to the terms of this disclaimer.

1. No Legal or Professional Advice

Nothing on this website constitutes legal, medical, dental, engineering, or other professional advice. All products are provided “as is” and are intended for decorative, novelty, or general consumer use unless explicitly stated otherwise.

2. Custom & Made-to-Order Products

Many of our products are custom-designed, laser engraved, or 3D printed to order. Due to the customized nature of these items:

  • Minor variations in color, texture, size, engraving depth, or finish may occur

  • Such variations are not considered defects

  • Custom orders may be non-returnable or non-refundable unless otherwise stated in writing

3. Material Characteristics & Limitations

Our products may be made from materials including, but not limited to, wood, leather, acrylic, metal, resin, plastic, or composite materials. Each material has inherent characteristics and limitations, including:

  • Susceptibility to heat, moisture, UV exposure, or wear

  • Natural grain, color variation, or surface inconsistencies

  • Potential sharp edges or small parts depending on design

The customer is responsible for understanding appropriate use and care of purchased items.

4. Intended Use & Safety

Unless explicitly labeled otherwise:

  • Products are not toys

  • Products are not food-safe, medical-grade, or load-bearing

  • Products should not be used in safety-critical applications

Improper use, modification, or failure to follow reasonable safety precautions may result in damage or injury.

5. Limitation of Liability

To the fullest extent permitted by law, The Doro Dojo shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to:

  • The use or misuse of any product

  • Reliance on information provided on this website

  • Custom design choices approved by the customer

  • Delays, defects, or incompatibility with third-party items

Use of our products is at your own risk.

6. Intellectual Property & Customer-Provided Designs

Customers represent and warrant that any text, logos, images, or designs they provide for customization:

  • Are owned by them or licensed for use

  • Do not infringe on any third-party intellectual property rights

The Doro Dojo is not responsible for verifying ownership or permissions of customer-provided content.

7. External Links

This website may contain links to third-party websites. We are not responsible for the content, accuracy, or policies of any external sites.

8. Changes to This Disclaimer

We reserve the right to modify this disclaimer at any time without prior notice. Continued use of the website constitutes acceptance of the current version.

1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide
When you:

  • Place an order

  • Submit a contact or inquiry form

  • Request a custom design

  • Book an event or service

You may provide:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely by third-party providers)

  • Custom text, images, or design files for engraving or 3D printing

b. Automatically Collected Information
When you browse our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Referring website or link

This data is collected using cookies or similar technologies.
2. How We Use Your Information
We use your information to:

  • Process and fulfill orders

  • Communicate about orders, designs, or events

  • Provide customer support

  • Improve our website, services, and user experience

  • Send transactional or service-related messages

  • Comply with legal and tax obligations

We do not sell your personal information.
3. Custom Designs & Uploaded Files
Any files, text, images, or designs you submit for customization are used solely for:

  • Producing your requested product

  • Communicating with you about your order

We do not claim ownership of your designs. You confirm that you have the legal right to use any content you submit.
4. Payments & Third-Party Services
Payments are processed securely through third-party payment processors (e.g., Stripe, PayPal, Square, Shopify Payments). We do not store or have access to your full payment card information.
We may also use trusted third-party services for:

  • Website hosting

  • Analytics (e.g., Google Analytics)

  • Email communications

  • Order fulfillment or shipping

These providers only receive the information necessary to perform their services and are required to protect it.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:

  • Enable basic website functionality

  • Understand how visitors use our site

  • Improve performance and content

You can disable cookies through your browser settings, though some site features may not function properly.
6. Data Retention
We retain personal information only as long as necessary to:

  • Fulfill orders and provide services

  • Meet legal, accounting, or tax requirements

  • Resolve disputes or enforce agreements

7. Data Security
We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights & Choices
Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your personal information (subject to legal requirements)

  • Opt out of non-essential communications

To exercise these rights, contact us using the information below.
9. Children’s Privacy
Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
 

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